4 Tips for Converting Law Firm Intake Calls Into Clients

What is a legal intake call? A legal intake call is the initial contact between a potential client and a law firm, typically made via phone but can also include emails or website inquiries. This call marks the beginning of the client intake process, where important information about the client’s legal needs, case details, and […]
How to Manage Cash Flow When Legal & Client Intakes Are Down

The practice of law can be ultra-competitive. If your legal intake volume is dropping, you may be seeing an alarming trend that could threaten your law firm’s long-term sustainability. To us, that means three things. Those are the three steps if your firm is teetering on the red line, but there’s a lot to unpack. […]
Data-Driven Decision-Making and Case Management: How Law Firms Can Make Clients Happier

Happy clients are the best. They spread the word. They refer. They leave glowing reviews. They represent success and open the door to growth for your law firm. But isn’t the old statistic about pleasing all of the people all of the time still true? You can’t do it, right? Not necessarily. With data-driven […]
Legal Intake Optimization: How Law Firms Can Drive Growth with a More Efficient Client Intake Process

Whether you manage a large law firm with locations worldwide or a boutique personal injury practice from a virtual office, your legal client intake process is how you win new cases and bring in new business. Without a steady stream of new clients, your firm will have a hard time achieving and maintaining an upward […]
Eminent Domain Law Firms Searching for Case Management

Eminent domain practices involve thousands of clients facing a large, often implacable opponent. If any errors are made, deadlines are missed, or documents are missing, their fair compensation is at risk. And these cases often take months or years to progress, requiring you to keep clients in the loop and keep tabs on many moving […]
How to Achieve a Perfect Client Experience: A 3-Step Process

We know that the term “client experience” sounds trendy and probably a bit nonsensical to many law firm leaders. “The client wants the biggest settlement possible,” some say. “They don’t want us to contact them all the time, and we don’t have time anyway!” Yes, some people think that way. Yes, they’re wrong. The number […]
3 Tips to Combat Declining Intakes at Your Law Firm

As the founder and CEO of one of the largest personal injury firms in the Southeast, I’ve learned a great deal in nearly 25 years of running a law firm. I’ve seen business ebb and flow. I have not seen it all, but I have seen enough to know how to face and overcome problems […]
Jove’s Innovative Lead Scoring Patent

Jove’s Revolutionary Approach to Legal Intake Allows Law Firms to Score Client Leads Better Jove’s lead scoring patent derives from the need for better ways to analyze data using complex algorithms. This should occur without end users needing any advanced training in mathematics or computer science. Our customers are attorneys. They need visually appealing, easy-to-understand reports […]
Discovering the Best Legal Case Management

5 Definitive Steps to Discovering the Best Law Firm Case Management for Your Practice This is the time to rethink, reset and rise to a new model of providing legal services based on better law firm case management. Why now? Clients are demanding it. A plethora of legal tech tools are available for implementing better, […]
Superior Law Firm Management

The Hidden Secret to Superior Law Firm Management It is no secret the legal profession attracts a few difficult, ego-driven personalities. These personalities may lead to unsound business decisions and dampen firm morale. This situation can certainly create extra stress for law firm management. Some firms, however, use a secret weapon to counteract the personality […]