Data-Driven Decision-Making and Case Management: How Law Firms Can Make Clients Happier
Happy clients are the best. They spread the word. They refer. They leave glowing reviews. They represent success and open the door to growth for your law firm. But isn’t the old statistic about pleasing all of the people all of the time still true? You can’t do it, right? Not necessarily. With data-driven […]
Eminent Domain Law Firms Searching for Case Management
Eminent domain practices involve thousands of clients facing a large, often implacable opponent. If any errors are made, deadlines are missed, or documents are missing, their fair compensation is at risk. And these cases often take months or years to progress, requiring you to keep clients in the loop and keep tabs on many moving […]
How to Achieve a Perfect Client Experience: A 3-Step Process
We know that the term “client experience” sounds trendy and probably a bit nonsensical to many law firm leaders. “The client wants the biggest settlement possible,” some say. “They don’t want us to contact them all the time, and we don’t have time anyway!” Yes, some people think that way. Yes, they’re wrong. The number […]
Measuring Paralegal and Lawyer Productivity in Your Firm
As head of a 200+ employee law firm, I want to know how to track lawyers’ and paralegals’ performance – especially now that many are working remotely. It’s important to track who is doing what and if we have any potential workflow productivity issues. I don’t do this to play “gotcha” (although I do want […]
Avoiding Malpractice Claims
What Happens When an Attorney Makes a Mistake? Avoiding Statute of Limitations Malpractice. Practicing law can be fraught with missteps. Some missteps have little to no impact on the ultimate result or quality of the services provided to a client. Others, meanwhile, can have a devastating impact on the client’s cause of action, and the […]
The Evolution of Legal Tech
The Evolution of Legal Tech Outpaces Law Firm Adoption Famed inventor and technologist Ray Kurzweil hypothesized that changes in technology are exponential. In his famed essay, The Law of Accelerating Returns, Kurzweil wrote: A serious assessment of the history of technology shows that technological change is exponential. In exponential growth, we find that a key […]
Discovering the Best Legal Case Management
5 Definitive Steps to Discovering the Best Law Firm Case Management for Your Practice This is the time to rethink, reset and rise to a new model of providing legal services based on better law firm case management. Why now? Clients are demanding it. A plethora of legal tech tools are available for implementing better, […]
Patented Technology and Your Law Firm’s Cybersecurity
The Extra Mile: Patented Technology and Your Law Firm’s Cybersecurity If you were asked to rate the importance of data and cybersecurity on a scale of 1-10, odds are you would choose 10. After all, cyber breaches can destroy your business, tarnish your reputation, and leave you vulnerable to legal and professional consequences. Yet, you […]
Superior Law Firm Management
The Hidden Secret to Superior Law Firm Management It is no secret the legal profession attracts a few difficult, ego-driven personalities. These personalities may lead to unsound business decisions and dampen firm morale. This situation can certainly create extra stress for law firm management. Some firms, however, use a secret weapon to counteract the personality […]
Top 5 Legal Case Management Software Must-Haves
Dare to think bigger for your law firm, and the right choice of software will naturally emerge from the crowd.
