Top 7 Warning Signs to Look Out for While Managing a PI Law Firm
When you run a personal injury law firm, you have to constantly work on your business acumen, people skills, and ability to handle the world of litigation. Not everyone is cut out for it. Many things can go wrong. Here are the seven biggest warning signs, and what kind of action you may need to […]
How Workplace Culture Impacts Productivity
Everybody is talking about workplace culture. As work environments shift, and law firms reconfigure office space and contemplate new balances between remote and in-office worker populations, there is a renewed focus on the importance of workplace culture and how to preserve it. Some feel that the trend towards remote work environments will inevitably hurt workplace […]
Measuring Employee Productivity: How Much Data Is Enough? And Other Important Questions
To grow your law firm’s profitability, you must rely on data – to monitor case movement and client satisfaction, to measure attorney and paralegal work progress, and to motivate outstanding performance. My firm is one of the largest PI firms in the Southeast, and our Founder, Jim Farrin, firmly believes that a law firm is […]
Make Sure Your Staff Is on Point, Even if They’re Not on Site
Today, law firms across the country are questioning whether they should continue to let their attorneys and paralegals work from home. Most firms were forced by the COVID pandemic to implement a remote work environment this past year, but not many embraced it. And they’re grappling with the wrong question. It’s less of a question […]
2 Guiding Principles + 8 Management Practices for Boosting Employee Motivation at Your Firm
At the Law Offices of James Scott Farrin (JSF), we recognize that we are only as good as our people. To achieve our goal of providing the highest quality legal services to individuals in the Carolinas, we need a team of outstanding people who are happy, motivated, and committed to their work. Studies have shown that happy […]
Key Technology Components That Make Law Firm Employees More Productive
Your firm survived the worst of the pandemic. Some firms did not. The most successful firms were able to use new technology and cutting-edge tools to their advantage, maintaining and even increasing their productivity. They didn’t just survive the pandemic. They thrived. What were those key technology tools? How did they make those firms’ employees […]
Objectively Measuring Productivity – A Formula for Success
Let’s start off by agreeing that measuring the productivity of your attorneys and paralegals is important. And we can also agree on why it’s important: the more productive your legal staff is, the more cases they will efficiently move through the system, and the more satisfied your clients will be, and the more profits your […]
The Dos and Don’ts of Marketing in Modern Times
As the Vice President of Marketing of one of the largest personal injury law firms in the Southeast, I constantly have to re-evaluate and adjust my firm’s marketing – just like everybody else – to try to get a bigger slice of a smaller pie. But that’s my job – and the way I do […]
What KPIs Should Law Firms Measure to Increase Staff Productivity?
It’s hard to think of a scenario in which a law firm would not want to become more productive. It can help struggling firms survive challenging times and flourish afterward. It can help leading firms put competitors in the rearview and become market leaders. No matter what situation your firm is in, you may be […]
What Are the Most Important Metrics to Ensure Your Paralegals and Attorneys Are as Productive as They Should Be (Especially When Working Remote)?
Management by Wandering Around Doesn’t Work Anymore In the pre-COVID era, when most-if-not-all firm employees were in the office, managers could simply look around and observe their workforce. That was anecdotal measurement at best, but psychologically satisfying. With the pandemic, and possibly a future of an increasing remote work force, it simply doesn’t work at […]
