Key Technology Components That Make Law Firm Employees More Productive

Technology tools connecting data, communication, files, and team productivity.

Your firm survived the worst of the pandemic. Some firms did not. The most successful firms were able to use new technology and cutting-edge tools to their advantage, maintaining and even increasing their productivity. They didn’t just survive the pandemic. They thrived. What were those key technology tools? How did they make those firms’ employees […]

Objectively Measuring Productivity – A Formula for Success

Productivity data connecting employee performance, costs, and business growth.

Let’s start off by agreeing that measuring the productivity of your attorneys and paralegals is important. And we can also agree on why it’s important: the more productive your legal staff is, the more cases they will efficiently move through the system, and the more satisfied your clients will be, and the more profits your […]

The Dos and Don’ts of Marketing in Modern Times

Digital marketing tools for tracking campaigns, analytics, search, and audience engagement.

As the Vice President of Marketing of one of the largest personal injury law firms in the Southeast, I constantly have to re-evaluate and adjust my firm’s marketing – just like everybody else – to try to get a bigger slice of a smaller pie. But that’s my job – and the way I do […]

What KPIs Should Law Firms Measure to Increase Staff Productivity?

Law firm KPIs represented by legal scales, performance charts, tasks, and deadlines.

It’s hard to think of a scenario in which a law firm would not want to become more productive. It can help struggling firms survive challenging times and flourish afterward. It can help leading firms put competitors in the rearview and become market leaders. No matter what situation your firm is in, you may be […]

What Are the Most Important Metrics to Ensure Your Paralegals and Attorneys Are as Productive as They Should Be (Especially When Working Remote)?

Customer service, workflow, and performance metrics used to measure productivity.

Management by Wandering Around Doesn’t Work Anymore In the pre-COVID era, when most-if-not-all firm employees were in the office, managers could simply look around and observe their workforce. That was anecdotal measurement at best, but psychologically satisfying. With the pandemic, and possibly a future of an increasing remote work force, it simply doesn’t work at […]

Measuring Paralegal and Lawyer Productivity in Your Firm

Customer service representative wearing a headset at a computer.

As head of a 200+ employee law firm, I want to know how to track lawyers’ and paralegals’ performance – especially now that many are working remotely. It’s important to track who is doing what and if we have any potential workflow productivity issues. I don’t do this to play “gotcha” (although I do want […]

Avoiding Malpractice Claims

Judge’s gavel and scales of justice on a desk.

What Happens When an Attorney Makes a Mistake? Avoiding Statute of Limitations Malpractice. Practicing law can be fraught with missteps. Some missteps have little to no impact on the ultimate result or quality of the services provided to a client. Others, meanwhile, can have a devastating impact on the client’s cause of action, and the […]

The Evolution of Legal Tech

Neoclassical building with large stone columns and decorative architecture.

The Evolution of Legal Tech Outpaces Law Firm Adoption Famed inventor and technologist Ray Kurzweil hypothesized that changes in technology are exponential. In his famed essay, The Law of Accelerating Returns, Kurzweil wrote: A serious assessment of the history of technology shows that technological change is exponential. In exponential growth, we find that a key […]

15 Tips for Law Firms Working Remotely

Professional working from home while speaking on the phone.

15 Remote Working Tips for Lawyers and Law Firms A few years ago, telecommuting was a buzzword being bandied about by law firms, aimed at attracting and retaining millennial lawyers. The flexibility to work from home was a recruiting tool in a competitive talent market. Fast forward to March of 2024, and virtually every law […]

Top Law Firms Profitability Metrics to Measure for Success

Professional using a calculator while reviewing financial paperwork.

Which Law Firm Profitability Metrics to Measure for Success There’s an old saying: if you don’t know where you’re going, any road will take you there. For your business to meet objectives and grow, you need to be precise in identifying your goals as well as what needs to be measured in order to gauge […]

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