2 Guiding Principles + 8 Management Practices for Boosting Employee Motivation at Your Firm

At the Law Offices of James Scott Farrin (JSF), we recognize that we are only as good as our people. To achieve our goal of providing the highest quality legal services to individuals in the Carolinas, we need a team of outstanding people who are happy, motivated, and committed to their work. Studies have shown that happy […]
Key Technology Components That Make Law Firm Employees More Productive

Your firm survived the worst of the pandemic. Some firms did not. The most successful firms were able to use new technology and cutting-edge tools to their advantage, maintaining and even increasing their productivity. They didn’t just survive the pandemic. They thrived. What were those key technology tools? How did they make those firms’ employees […]
Objectively Measuring Productivity – A Formula for Success

Let’s start off by agreeing that measuring the productivity of your attorneys and paralegals is important. And we can also agree on why it’s important: the more productive your legal staff is, the more cases they will efficiently move through the system, and the more satisfied your clients will be, and the more profits your […]
What KPIs Should Law Firms Measure to Increase Staff Productivity?

It’s hard to think of a scenario in which a law firm would not want to become more productive. It can help struggling firms survive challenging times and flourish afterward. It can help leading firms put competitors in the rearview and become market leaders. No matter what situation your firm is in, you may be […]
What Are the Most Important Metrics to Ensure Your Paralegals and Attorneys Are as Productive as They Should Be (Especially When Working Remote)?

Management by Wandering Around Doesn’t Work Anymore In the pre-COVID era, when most-if-not-all firm employees were in the office, managers could simply look around and observe their workforce. That was anecdotal measurement at best, but psychologically satisfying. With the pandemic, and possibly a future of an increasing remote work force, it simply doesn’t work at […]
Measuring Paralegal and Lawyer Productivity in Your Firm

As head of a 200+ employee law firm, I want to know how to track lawyers’ and paralegals’ performance – especially now that many are working remotely. It’s important to track who is doing what and if we have any potential workflow productivity issues. I don’t do this to play “gotcha” (although I do want […]
15 Tips for Law Firms Working Remotely

15 Remote Working Tips for Lawyers and Law Firms A few years ago, telecommuting was a buzzword being bandied about by law firms, aimed at attracting and retaining millennial lawyers. The flexibility to work from home was a recruiting tool in a competitive talent market. Fast forward to March of 2024, and virtually every law […]