Mass Torts

Mass Tort Case Management Software That Keeps Every Client and Co-Counsel Informed

One ruling can put hundreds of your clients, and every firm that referred them, on the same timeline. Jove’s mass tort case management software sends one message to the whole group, keeps each referral relationship on the matter, and qualifies new claimants against your case criteria.

One ruling, hundreds of clients to tell

Sent one at a time, updates on a ruling fall behind the litigation. Clients call instead, and your team spends the week answering the same question by phone. The referring firms notice the silence, and their next cases go somewhere else.

How a tort runs on Jove

Running a tort on Jove takes three steps:

Set up each tort’s intake criteria and client groups.
Qualify each new claimant against those criteria at intake.
Message each group when the litigation moves, and keep the firms that referred them informed.

Message every affected client at once

Reach every client a ruling affects with one message. Your firm selects a group of claimants, writes one email and sends it to all of them, either as a one-off or from a saved template. The email carries your firm’s branding, and can hold images, links and embedded video. Between those group messages, status-triggered updates keep each client informed as their own matter moves.

Updates flow the other way too. When a client emails about their treatment or their health, the email becomes a note on their case, so the next update your team sends reflects it.

Keep co-counsel and referring firms in the loop

Jove keeps each referral relationship on the matter. Co-counsel and referring attorneys sit on the case as involved parties, and automated messages can go to them as well as to the client, so a referring firm hears about a development the same day its client does.

If your firm refers tort callers out through Lexamica, Jove’s Lexamica integration (Elite plan) connects the two.

Mass tort intake that qualifies claimants against your criteria

Let each tort’s criteria do the sorting: the product, the exposure window, the injury and the records that prove it. Jove’s Lead Scoring, part of the Elite plan, is customizable and qualifies faster. As your staff enter information, Jove alerts them when to sign or route the case based on criteria you set, and nested questionnaires ask only the questions an answer calls for.

More claimants now start online, and Jove captures web, phone and referral leads in one place. A claimant who fills out the intake form on your website lands in the same queue as one who called, while the lead is still warm. See how Smart Intake runs intake from the first call to the signed case.

See which torts and campaigns pay off

Each tort is its own advertising bet. Track marketing ROI by channel and location, and see profitability by campaign and case type, so you know which ad buys produce signed claimants and which only produce calls.

Find the mass tort cases already in your files

Some of your next mass tort clients are already in your caseload. A client injured in a car accident mentions a medication. Another mentions a persistent cough and years at one job site, which can point to a workers’ compensation claim as well as a tort. Buzzwords catches those signals: when someone types a keyword like “mesothelioma,” it can prompt your staff with the follow-up questions your firm wrote in advance. When a new tort breaks, you can mine all your existing cases and intakes in seconds, and Linked Companion Cases keep the new claim connected to the original matter.

We’ve written more about finding mass tort cases in your existing data.

“We caught a mass tort within an existing case that is potentially worth a million dollars, solely because of the Buzzwords feature.”

Jove customer

Who runs mass tort work on Jove

Mass tort firms managing thousands of claimants with a small team, who need every client and referring firm updated without adding staff.
Personal injury firms with large intake departments that qualify tort callers and refer them out.
Intake teams that get a tort’s criteria prompted during the call, with digital leads in the same queue as phone leads.
Managing partners who see referral relationships, lead sources and client communication across the whole docket. Firms that also run a general caseload can see how Jove handles personal injury case management.

Questions firms ask about mass tort case management software

What is mass tort case management software?

Mass tort case management software, often called mass tort software, runs many individual claims tied to one tort: qualifying claimants against case criteria, keeping each claimant’s record and documents on their own matter, and communicating with clients and referring counsel as the litigation moves.

How does Jove keep hundreds of mass tort clients updated?

One email can go to a group of claimants your firm selects, status-triggered updates keep each client informed as their own matter moves, and client emails become case notes, so their replies sit on the record.

Can co-counsel and referring attorneys receive the same updates?

Yes. A referring or co-counsel firm sits on the matter as an involved party, so the updates that go to the client can go to them at the same time.

How does Jove help qualify mass tort claimants?

Lead Scoring (Elite plan) alerts intake staff when to sign or route a case based on your criteria, nested questionnaires ask only the relevant questions, and web, phone and referral leads arrive in one queue.

Does Jove support mass tort multi-plaintiff work and lead source tracking?

Each claimant runs as their own matter, related claims link as companion cases, a group of clients can get the same message at once, and leads carry their marketing source through to resolution.

Qualify claimants before they clog your pipeline

Jove checks new intakes against your tort criteria, so your team only spends time on cases that fit. We’re happy to show you how it all works.